Shipping policy
Where we deliver
We currently deliver prints and framed prints to addresses in the United Kingdom.
Delivery charges
Standard UK delivery is £3.50 per order. Delivery is free on orders over £50. Digital downloads have no delivery charge.
How long it takes
Every print is made to order, so please allow a few working days for it to be printed and checked before it is sent. Most unframed prints are dispatched within 2 to 5 working days. Framed prints can take a little longer. Once dispatched, UK delivery usually takes 2 to 4 working days. These times are estimates, not guarantees.
Packaging
Unframed prints are sent flat or rolled in protective packaging. Framed prints are boxed and protected for posting.
Digital downloads
Download links are emailed to you straight after you pay and appear on your order confirmation page.
If your order has not arrived
If your order has not arrived within 10 working days of your order confirmation, email us at onesplashprints@gmail.com with your order number and we will look into it. If it has been lost in the post we will send a replacement or give you a full refund.
Damaged on arrival
If your order arrives damaged, see our Return and refund policy. We will replace or refund it.